In the words of Boris, I'd like to level with you.
These are unprecedented and challenging times for all of us, I hope you are staying safe and well.
I have been lucky enough to keep Lella running and you have kept me busy with all of your orders – THANK YOU!
If you are considering a purchase, please read on...
This is a one-woman small biz (just me!) I make each item to order, therefore I don’t hold very much blank stock. Two of my suppliers have closed due to the pandemic so I am relying on one supplier, who sadly does not supply all of the garments I need (so unfortunately you may see some items are sold out). This supplier is working with limited staff under social distancing rules, so it takes much longer for me to receive my stock order from them.
Once I have stock, my usual timescale will apply to make your order (which is 5-7 days). I use Royal Mail first class for all parcels and currently RM timescales for first class vary from area to area, but some first-class parcels have been taking up to 5 days to reach customers. Therefore, and most importantly, please be aware that the total time for you to receive your order may be up to 3 weeks.
Please don’t let this put you off, I promise you it will be worth the wait!
If you have any questions, or special requests please feel free to email me - email@example.com
Thanks, and stay safe.